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PSYCHIATRIC SERVICES COORDINATOR

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Job Summary:

Coordinate all administrative, clerical and quality assurance responsibilities of the Psychiatric Department of Dupont Counseling Group. Provide administrative support in all areas of Dupont Counseling Group.

MINIMUM QUALIFICATION:

Education: High School diploma or equivalent. AA or BA Degree seeking student preferred.

Experience: 2+ years office/administrative experience.

PRIMARY JOB FUNCTIONS:

Primary Psychiatry Responsibilities
  • Schedule psychiatric appointments for patients.
  • Maintain and update calendar for psychiatric providers.
  • Liaise with pharmacies to address prescription issues.
  • Process and complete Medicaid-related paperwork for pharmacies.
  • Create and update psychiatric patient charts.
  • Process requests for psychiatric patient medical records.
  • Coordinate with Child Welfare staff to complete 5339 for court.
  • Obtain psychiatric and medical records, from other agencies, necessary for psychiatric evaluations.
  • Coordinate with Local Crisis Stabilization Units for clients discharge and follow-up medication management.
  • Oversee the inventory of psychotropic medication samples and track sample usage.
  • Assist psychiatric providers with administrative tasks as needed.
  • Coordinate events and meetings related to the psychiatric providers.

Department Responsibilities
  • When counseling office and waiting area are fully opened, receptionist at front desk to answer the intake/main phone line and greet guests/clients, making sure they sign in and get a visitor pass.
  • When counseling office and waiting area are fully opened, maintaining the counseling lobby to ensure it is cleaned and prepared for clients and other visitors.
  • Monitor counseling intake phone line and referrals email address for counseling department services requests; remotely or in office.
  • Record, enter and upload data into counseling electronic medical record system; WellSky.
  • Complete records requests as needed.
  • Provide full back-up support for the Counseling department when Office Manager is out.
  • Complete data entry tasks in WellSky system.
  • Process several multiple counseling department programs service referrals.
  • Complete referrals for counseling services for several counseling programs and referral sources within the agency.
  • Process closed files for storage and obtain records .
  • Remind clients of scheduled sessions as needed using phone or text.
  • Schedule appointments for therapy when needed.
  • Complete other duties as assigned.

Other Requirements:

Clear a Level II background screening. (https://info.flclearinghouse.com)

Clear a reference check (professional and personal).

Clear a local background check from Duval County and the County in which you reside.

Clear a drug screen.

Provide a copy of your educational attainment on your first day of employment.

Clear a Motor Vehicles Records check.

Provide proof auto insurance and maintain a minimum personal auto bodily injury liability insurance.

Clear an E-Verify check to substantiate that the successful candidate meets the Department of Homeland Security authorization requirements to work in the United States (for more information visit www.dhs.gov/e-verify).