Navigator

Connect Families to Resources. Remove Barriers. Create Pathways to Success.

NAVIGATOR

FULL-TIME | MISSION-DRIVEN CAREER OPPORTUNITY

Pay Range: $22.18

BUILD BRIDGES TO SUCCESS

At Children's Home Society of Florida (CHS), we believe every family deserves access to the resources, support, and opportunities needed to thrive.

As a Navigator, you'll help families identify their strengths, overcome challenges, and connect to the services that can make a meaningful difference in their lives. Whether helping a parent access financial assistance, connecting a child to educational supports, or guiding a family through complex service systems, you'll be a trusted partner who helps turn obstacles into opportunities.

This is more than a referral role. It's an opportunity to empower families, strengthen communities, and help children achieve brighter futures.

If you're passionate about advocacy, relationship-building, and helping families find the right path forward, we'd love to meet you.

YOUR IMPACT

As a Navigator, you'll serve as an advocate, connector, and resource specialist for children and families.

Every day, you'll help families navigate healthcare, education, financial assistance, community resources, and family support systems that can improve stability and well-being. Through your guidance, families gain confidence, access needed services, and develop stronger support networks.

Your work may include:

• Conducting intake screenings and needs assessments to identify family strengths, needs, and service priorities.
• Connecting families to health, human services, educational resources, financial assistance programs, and community supports.
• Building relationships with community providers and maintaining knowledge of available services and eligibility requirements.
• Supporting families as they navigate complex service systems and overcome barriers to access.
• Advocating for families when challenges arise with service providers or community agencies.
• Educating families about available programs and helping them understand their options.
• Conducting outreach activities, presentations, and community engagement efforts to increase awareness of services.
• Maintaining and updating family resource guides, referral networks, and community resource libraries.
• Coordinating transportation support or referrals when needed.
• Maintaining accurate client records, documentation, referrals, and case notes.
• Collaborating with team members and community partners to ensure coordinated support for families.

WHY CHS?

Because meaningful work should come with meaningful support.

• Meaningful Work

Help children and families access resources that improve their quality of life and create opportunities for long-term success.

• Supportive Team Environment

Work alongside compassionate professionals dedicated to strengthening families and communities.

• Time to Recharge

Enjoy generous paid holidays, vacation time, and sick leave.

• Health & Wellness Support

Access comprehensive health, dental, vision, and wellness benefits.

• Financial Security

Plan for the future with a 403(b) retirement plan and employer match.

• Professional Growth

Receive ongoing training, leadership development, and career advancement opportunities.

• Additional Perks

Employee discounts, recognition programs, and a mission-driven culture focused on making a difference.

WHAT YOU'LL BRING

Education & Experience

Required

• Bachelor's degree in Social Work, Human Services, or a related field.
• Two years of experience working with children and families.

Additional Requirements

• Florida Driver's License within 30 days of hire.
• Daily access to a reliable and insured vehicle.
• Ability to conduct outreach, home visits, and community-based services.

Equivalent combinations of education and experience may be considered for designated programs.

Knowledge & Skills

Knowledge of:

• Community resources and support systems.
• Family-centered service delivery.
• Referral and resource coordination practices.
• Health, educational, and human services systems.

Skills in:

• Relationship building and family engagement.
• Case coordination and resource navigation.
• Community outreach and presentations.
• Organization and time management.
• Written and verbal communication.
• Microsoft Office and electronic documentation systems.

YOU'LL THRIVE HERE IF YOU...

• Believe every family deserves access to support and opportunity.
• Enjoy helping people solve problems and overcome barriers.
• Build trust quickly and maintain strong professional relationships.
• Feel energized connecting families to services that make a difference.
• Can balance compassion, advocacy, and accountability.
• Are comfortable working independently in community settings.
• Communicate effectively with families, providers, and community partners.
• Demonstrate CHS Common Bond Values in everything you do.

THIS COULD BE YOUR NEXT CHAPTER!

At CHS, your guidance can help a family access life-changing resources, help a child receive critical support, and help build stronger communities.

Every connection you make can open a new opportunity for a family in need.

Bring your compassion, resourcefulness, and commitment to helping others to work that changes lives every day.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.