Medical Assistant - Royal Palm Beach & Delray Beach

Center for Bone & Joint Surgery of the Palm Beaches is a multi-location medical practice devoted to the diagnosis and treatment of injuries and diseases of the body's musculoskeletal system. Our locations feature a staff of highly trained orthopedic surgeons, each with a specific area of expertise.

Center for Bone & Joint Surgery of the Palm Beaches offers a team approach to your care and provides a variety of services right on campus designed for your convenience and ensuring an outstanding continuum of care. These include on-site X-ray, on-site MRI, on-site physical therapy, and aquatic therapy.

As Center for Bone & Joint Surgery continues to grow, we are seeking a qualified and motivated Bilingual (Spanish) Medical Assistant to join our team. The ideal candidate thrives in a fast-paced, high-volume clinic environment, demonstrates a strong interest in orthopedic care (experience preferred), is committed to long-term employment, and is available to start in mid-July, and is willing to travel to our Delray Beach office once per week (Thursdays).

Please review the essential functions and requirements for this role below.

ESSENTIAL FUNCTIONS

Patient Care Coordination

• Facilitate effective communication between patients and providers during clinical care.
• Collect and relay pertinent patient information to the provider.
• Receive, interpret, and act on provider directives accurately and promptly.

Patient Preparation & Clinical Support

• Prepare patients for provider visits, including:
  • Rooming patients
  • Obtaining and documenting vital signs
  • Reviewing intake paperwork
  • Accessing radiology images
  • Removing dressings
  • Setting up procedures and preparing injections
  • Performing accurate data entry in the EMR system

Administrative & Documentation Duties

• Complete tasks related to company initiatives, including Patient-Reported Outcomes (PROs) and Quality Payment Programs.
• Prepare and review patient electronic charts prior to the date of service.
• Verify that all outstanding test results are documented in the EMR.
• Confirm patient appropriateness (e.g., body part, insurance coverage) and note any required imaging, DME, or casting prior to the visit.
• Scan clinical documentation into the EMR system.
• Print daily clinic schedules on the morning of service.
• Manage assigned providers' EMR desktops in a timely and organized manner.

Patient Support & Communication

• Assist providers with preparing prescriptions and completing patient-related forms (e.g., work release, FMLA).
• Retrieve and respond to voicemails within 24 business hours, ensuring actions are documented in the EMR.
• Ensure patients receive education as directed by the provider.
• Promote a positive and professional patient experience at all times.

Clinical Environment & Compliance

• Maintain exam room standards, including restocking at the end of each clinic day.
• Ensure rooms and exam tables are cleaned throughout the day and at closing.
• Monitor and replace biohazard and sharps containers as needed.
• Maintain a clean and organized workspace.
• Ensure strict compliance with HIPAA regulations and confidentiality standards.

PREFERRED QUALIFICATIONS

• Experience working in a high-volume clinical environment
• Orthopedic experience strongly preferred
• Demonstrated commitment to long-term employment
• Strong organizational, communication, and multitasking skills
• Availability to begin employment in mid-July
• Willingness and ability to travel to the Delray Beach office once per week

BENEFITS

At Center for Bone & Joint Surgery, we are committed to supporting our employees' well-being so they can perform at their best. Our comprehensive benefits package is designed to promote health, financial security, and work-life balance, and includes:

• Competitive Health & Welfare benefits
• Monthly $43 stipend applicable toward ancillary benefit offerings
• Health Savings Account (HSA) with qualifying High-Deductible Health Plans (HDHP), including employer contributions
• 401(k) retirement plan with company match
• Employee Assistance Program (EAP) providing 24/7 confidential support services
• Generous Paid Time Off (PTO)
• Paid Holidays, with offices closed on most major holidays
• Predictable scheduling, with no evening or weekend hours

Additional offerings include:

• Mileage reimbursement, where applicable
• and more...

#CBJ

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.