Job Type
Part-time
Description
Job Description - Medical Assistant
Employment Type: Part-Time
Reports To: COO
Required Qualifications
Preferred Qualifications
Work Environment
Required Qualifications
Preferred Qualifications
Work Environment
Requirements
Job Requirements
Required Qualifications
Knowledge, Skills & Abilities
Physical Requirements
Preferred Qualifications
Core Competencies
Part-time
Description
Job Description - Medical Assistant
Employment Type: Part-Time
Reports To: COO
- Client Health Support: Assist in the intake and medical screening of new shelter residents; provide basic health assessments, vital signs, and health history documentatio.
- Crisis & Safety: Support crisis intervention and safety protocols; assist in managing medical emergencies until professional care is available.
- Health Services Coordination: Facilitate referrals to local healthcare providers, clinics, and social services; help clients access medications, vaccinations, and preventive care.
- Facility Maintenance: Contribute to maintaining a clean, safe, and hygienic shelter environment; assist in sanitation
Required Qualifications
- High school diploma or equivalent; preferably a medical assistant certification (e.g., CMA, RMA) or related healthcare training.
- Experience in a healthcare setting, preferably with vulnerable or homeless populations, is strongly preferred.
- Strong communication and interpersonal skills; ability to work in a fast-paced, compassionate environment.
- Proficiency in basic medical procedures (vital signs, wound care, minor first aid) and record-keeping systems.
- Ability to maintain confidentiality and respect client privacy.
Preferred Qualifications
- Experience in shelter or community health settings.
- Knowledge of public health resources and social service networks.
- Familiarity with crisis intervention and trauma-informed care.
Work Environment
- 24/7 or shift-based schedule depending on shelter needs.
- May work in challenging conditions; requires resilience, empathy, and adaptability.
- Infection Control Measures
Required Qualifications
- High school diploma or equivalent; preferably a medical assistant certification (e.g., CMA, RMA) or related healthcare training.
- Experience in a healthcare setting, preferably with vulnerable or homeless populations, is strongly preferred.
- Strong communication and interpersonal skills; ability to work in a fast-paced, compassionate environment.
- Proficiency in basic medical procedures (vital signs, wound care, minor first aid) and record-keeping systems.
- Ability to maintain confidentiality and respect client privacy.
Preferred Qualifications
- Experience in shelter or community health settings.
- Knowledge of public health resources and social service networks.
- Familiarity with crisis intervention and trauma-informed care.
Work Environment
- 24/7 or shift-based schedule depending on shelter needs.
- May work in challenging conditions; requires resilience, empathy, and adaptability.
- Collaborative, team-oriented environment with a focus on client dignity and safety.
- Note: This role blends healthcare support with shelter operations, requiring both clinical skills and social service awareness.
Requirements
Job Requirements
Required Qualifications
- High school diploma or GED required.
- Current Medical Assistant certification (CMA, RMA, CCMA, or equivalent) preferred or willingness to obtain certification within an agreed-upon timeframe.
- Current CPR/BLS certification.
- Minimum of one (1) year of experience in a medical office, clinic, urgent care, community health center, or similar healthcare setting.
- Basic knowledge of medical terminology, infection control practices, and vital signs.
- Ability to accurately document services and maintain confidential medical records in accordance with HIPAA.
- Proficient with basic computer systems and electronic medical records (EMR/EHR).
- Valid Florida driver's license with an acceptable driving record preferred.
Knowledge, Skills & Abilities
- Demonstrates compassion, empathy, and professionalism when serving individuals experiencing homelessness.
- Strong understanding of trauma-informed care and client-centered service.
- Excellent communication and interpersonal skills with the ability to build trust across diverse populations.
- Ability to remain calm during crisis situations and assist with de-escalation when appropriate.
- Strong organizational skills with attention to detail and accurate documentation.
- Ability to prioritize tasks in a fast-paced environment.
- Works effectively both independently and as part of a multidisciplinary team.
- Maintains strict confidentiality and professional boundaries.
- Demonstrates flexibility and adaptability as client needs and priorities change throughout the day.
Physical Requirements
- Ability to stand and walk for extended periods.
- Ability to lift up to 30 pounds.
- Ability to assist clients with limited mobility when appropriate.
- Ability to perform repetitive tasks such as taking vital signs, preparing medications (if applicable), and completing documentation.
- Ability to work in a shelter environment that may include exposure to communicable illnesses, strong odors, noise, and emotionally challenging situations.
Preferred Qualifications
- Experience working with vulnerable populations, including individuals experiencing homelessness, mental illness, or substance use disorders.
- Experience in a Federally Qualified Health Center (FQHC), nonprofit clinic, emergency shelter, or public health setting.
- Familiarity with motivational interviewing, harm reduction principles, and behavioral health services.
- Bilingual (English/Spanish) preferred.
- Experience coordinating care with community healthcare providers and social service agencies.
Core Competencies
- Compassion and Respect
- Trauma-Informed Care
- Accountability
- Teamwork and Collaboration
- Professional Communication
- Adaptability
- Integrity and Confidentiality
- Client Advocacy