<ul><li>Provide friendly, courteous service to patients, visitors, and team members.</li><li>Prepare and serve coffee, pastries, and refreshments, including for meetings.</li><li>Maintain a clean, organized, and welcoming work area.</li><li>Monitor, replenish, and organize supplies and refreshments.</li><li>Ensure equipment is clean, maintained, and functioning properly.</li><li>Assist patients and visitors as needed.</li><li>Support light housekeeping duties and proper waste disposal.</li><li>Provide coverage for Housekeeping or Lobby staff when needed.</li><li>Maintain a professional appearance and participate in required training</li></ul> QUALIFICATIONS <ul><li>To perform this job successfully an individual must be patient in dealing with an elderly population and sympathetic to hearing or vision deficiencies. Employee must be able to work effectively in a team environment. Must have excellent interpersonal and communication skills. Excellent listening skills.</li></ul> EDUCATION <ul><li>High school diploma or equivalent preferred.</li></ul> LANGUAGE SKILLS <ul><li>Fluent in English and Spanish preferred.</li></ul> SUMMARY The Guest Services Representative is a full-time position provides exceptional customer service by preparing and serving coffee and pastries and ensuring a warm, welcoming experience for all guests.