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Front Office Coordinator - Concierge Practice

MyCare Medical Group
locationJupiter, FL 33458, USA
PublishedPublished: 5/9/2026
Full time
At our concierge medicine practice, we believe exceptional healthcare begins with exceptional service. Our patients trust us with their most important asset - their health. We're looking for a polished, proactive Concierge Coordinator for front-office operations, assist with patient specialist scheduling, referrals & support with a hospitality-driven approach.

If you thrive in a polished, patient-first environment and love being the person who makes everything run seamlessly, this role is your opportunity to shine. Join our high-end concierge medicine practice delivering exceptional, personalized patient care.

What You'll Do
  • Welcome patients with a warm, hospitality-driven approach
  • Manage check-in/check-out with accuracy and grace
  • Verify insurance, collect co-pays, and support financial transparency
  • Coordinate referrals and ensure smooth communication with specialists
  • Schedule appointments on behalf of patients with efficiency and care
  • Process prescription refills and collaborate with pharmacies
  • Maintain meticulous EMR documentation
  • Support physicians and clinical staff to deliver a truly concierge-level experience

What Makes You a Great Fit
  • You're polished, professional, and naturally service-oriented
  • You communicate with clarity, warmth, and confidence
  • You're organized, detail-driven, and calm under pressure
  • You understand medical office workflows, insurance basics, and patient coordination
  • You love creating order, solving problems, and making people feel cared for

Why You'll Love Working With Us
  • A serene, boutique medical environment
  • A small, supportive team that values excellence
  • Meaningful patient relationships built on trust and continuity
  • A role where your professionalism and personality truly matter

Join us and help redefine what patient care feels like.

Job Qualifications
  • High School Graduate
  • Experience in typing and data entry
  • Concierge Medical experience is preferred
  • Minimum One year experience in a medical office

Abilities required
  • Basic medical terminology
  • Visual and aural acuity to detect patients condition
  • Good physical and mental health

Benefits:
  • 401(k), Dental insurance, Employee assistance program, Employee discount, Flexible spending account, Health insurance, Health savings account, Life insurance, Paid time off, Vision insurance
  • Schedule:
  • Monday - to - Friday
  • 8-hour shift
  • Day shift

Ability to commute/relocate:
Jupiter, Florida 33458
Reliably commute or planning to relocate before starting work (Required)

Experience:
Microsoft Office: 1 year (Required)
Administrative experience: 1 year (Required)
Patient care: 1 year (Required)

BENEFITS
  • Comprehensive benefits package, including Health, Vision, Dental, and Life insurances
    • FSA and Life Assistance Program (EAP)
    • 401(k) Retirement Plan
    • Health Advocacy, Travel Assistance, and My Secure Advantage
  • PTO Accrual and Holidays

#INDNP
#LI-SW1
#ZIP

Pay Range: $20 - $22 per hour